Welcome to MedLibrary.org. For best results, we recommend beginning with the navigation links at the top of the page, which can guide you through our collection of over 14,000 medication labels and package inserts. For additional information on other topics which are not covered by our database of medications, just enter your topic in the search box below:
|Industry||Air transport communications and information technology|
|Predecessor(s)||Société Internationale de Télécommunications Aéronautiques|
|Key people||Francesco Violante (CEO)|
SITA is a multinational information technology company specialising in providing IT and telecommunication services to the air transport industry. The company provides its services to over 550 members and 2,700 customers worldwide—this amounts to over 90% of the world's airline business.
SITA's consolidated revenues in 2009 were $1.49 billion (€1.07 billion).
SITA, originally known as the Société Internationale de Télécommunications Aéronautiques, was founded in February 1949 by 11 airlines in order to bring about shared infrastructure cost efficiencies by combining their communications networks. The 11 original airlines were: Air France, KLM, Sabena, Swissair, TWA, British European Airways Corporation (BEAC), British Overseas Airways Corporation (BOAC), British South American Airways (BSAA), Swedish A.G.Aerotransport, Danish Det Danske Luftfartselskab A/S, and Norwegian Det Norske Luftfartselskap. SITA was the first company to handle data traffic in real time via a packet switched network over common carrier leased lines.
In 1989 computer reservations systems, aerospace manufacturers, tour operators, airfreight forwarders, airport authorities, and other organizations in the air transport industry began joining SITA as members. The company today provides a range of IT solutions as well as infrastructure and communication services for the air transport industry, having evolved from its early days of providing only network services.
Providing services to the global air transport industry requires a presence in all the countries where the industry operates. SITA therefore operates in over 200 countries and territories.
SITA’s customers include: airlines, airports, Airfreight - International freight forwarders, Travel and Distribution - Global Distribution Systems, Governments, Aerospace, Ground handlers and Air Traffic Control.
SITA is owned by members of the air transport industry, who comprise the SITA Board. The company has the remit of serving the aviation community’s interests, working with the air transport community, for the benefit of the community. This includes cooperation with industry bodies, such as IATA, to solve common industry issues through the use of IT and telecommunication services, through development of community systems, industry standards and shared infrastructures for aviation. SITA also produces a number of industry surveys on Airport, Airline, Passenger, and Security IT Trends, and works jointly with IATA on industry’s Baggage Report.
SITA has four main subsidiaries.
Launched in 2005, OnAir provides on-board connectivity solutions that enable passengers to connect to the Internet on their electronic devices such as laptops and smartphones as well as make and receive phone calls and text messages. OnAir is jointly owned by SITA and Airbus.
- CHAMP Cargosystems
CHAMP is the only IT company dedicated solely to the air cargo industry, providing integrated services for carriers and distributors. In November 2011, CHAMP acquired TRAXON Europe, an electronic air cargo company, in order to prepare for new International Air Transport Association (IATA) initiatives such as IATA e-freight and Cargo 2000.
Aviareto is a joint venture between SITA and the Irish government. Aviareto and the International Civil Aviation Organization (ICAO), the Supervisory Authority of the International Registry, agreed that Aviareto would establish and operate the International Registry of Mobile Assets.
A joint venture of SITA, Aeronautical Radio, Incorporated (ARINC), and Exostar, CertiPath is the world's first commercial public-key infrastructure bridge. It provides a common standard for all member companies, which allows them to use secure, trusted identities.
Products and services
SITA's portfolio services include:
- Airport operations, including airport management, safety and security, and passenger processing
- Aircraft operations, including operational communications, e-Aircraft services (for EFBs), and in-flight communications
- Baggage operations
- Cargo operations
- Commercial management, including distribution, fares and pricing, revenue optimization, and voice and convergence
- Communications and infrastructure, including hybrid networks, airport operational communications, community messaging, and infrastructure management
- Passenger operations
- Transportation security, including border management
SITA's shared infrastructures include Airport Hubs, AirportConnect, CUTE and BagMessage Services, as well as systems for advanced passenger processing, reservations and fares. SITA's community systems enable even the smallest airports and airlines to stay connected without having to compromise on network or systems quality.
The community systems provided by SITA for the air transport industry, include:
- WorldTracer – baggage tracking
- BagMessage – global exchange of IATA-standard baggage messages
- Type B – IATA standard messaging
- iBorders – border management solutions
- Cargo Community System – global electronic data interchange
To help simplify communications and processes across the air transport community, SITA works with industry and standards committees to define common standards for:
- Messaging (ADS-B, Type X communications, Aero-ID and CUSS)
- Traceability (AutoID)
- Transportation security (Border Management data hub)
- Passenger Management (CUPPS)
Some notable recent innovations include an application that allows passengers to use their mobile phone for the journey, from booking to boarding the aircraft, to help make paperless air travel a reality. Furthermore, SITA made the world's smallest full-function check-in kiosk and the first passenger bag-drop solution, which allows a single bag-drop counter to be used to service passengers from multiple airlines.
CUPPS (Common Use Passenger Processing System) technology, A replacement for the CUTE (Common Use Terminal Equipment) check-in and boarding standard that is used today. SITA has been working with IATA and others for the last four years to introduce this capability, which will save the air transport industry millions of dollars. SITA became the first service provider to achieve CUPPS compliance certification and to successfully complete its CUPPS pilot program.
The first service for the industry to develop a monitoring, reporting, and verification (MRV) software tool specially designed to accurately measure carbon emissions and fuel burn from aircraft in tonne-kilometres in line with the new EU regulatory requirements.
- "Senior Leadership Team". About SITA > Management team. SITA. Retrieved 16 August 2012.
- "Facts and Figures". About SITA > What We Do. SITA. Retrieved 16 August 2012.
- "SITA History". About SITA > What we do. SITA. Retrieved 16 August 2012.
- "OnAir". Community & partners > SITA Subsidiaries. SITA. Retrieved 16 August 2012.
- "CHAMP Cargosystems". Community & partners > SITA subsidiaries. SITA. Retrieved 16 August 2012.
- "CUPPS: The platform of the future". Check-In News, Analysis and Event.
- Official website
- 'Air Transport IT Review' - SITA's external newsletter
- 'Air Transport IT Summit' - the annual forum for the industry's IT leaders
- OnAir official website
- SITA network in 1973
- IATA official website
- ICAO official website
- Chretien, G.J.; Konig, W.M. and Rech, J.H. (1973). "The SITA Network". Proceedings of the NATO Advanced Study Institute on Computer Communication Networks. Sussex, United Kingdom: Noordhoff International Publishing. pp. 373–396. http://rogerdmoore.ca/PS/SITAB.html.