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| Mediation Cabal | |
| 2008-07-03 Silent Hill | |
| Article | Silent Hill |
|---|---|
| Status | Closed |
| Requestor | waka (talk) |
| Date | 04:03, 3 July 2008 (UTC) |
| Parties | Fragments of Jade (talk · contribs), Thaddius (talk · contribs), Waka (talk · contribs), Lenin and McCarthy (talk · contribs), Sherwood-Nightshade (talk · contribs), Marasmusine (talk · contribs), Saquarry (talk · contribs), 88.161.129.43 (talk), 76.120.173.40 (talk), 24.3.180.166 (talk) |
| Mediator(s) | Launchpad_72, The Prophet Wizard of the Crayon Cake, Link |
Contents |
Request details
We're unable to come up with a compromise that satisfies all parties, which has resulted in edit wars and name calling. The issue is whether or not to include a particular character's last name in the article, and if so, which name to use.
Who are the involved parties?
- Fragments of Jade (talk · contribs · count · logs · block log · lu · rfa · rfb · arb · rfc · lta · checkuser · socks)
- Thaddius (talk · contribs · count · logs · block log · lu · rfa · rfb · arb · rfc · lta · checkuser · socks)
- Waka (talk · contribs · count · logs · block log · lu · rfa · rfb · arb · rfc · lta · checkuser · socks)
- Lenin and McCarthy (talk · contribs · count · logs · block log · lu · rfa · rfb · arb · rfc · lta · checkuser · socks)
- Sherwood-Nightshade (talk · contribs · count · logs · block log · lu · rfa · rfb · arb · rfc · lta · checkuser · socks)
- Marasmusine (talk · contribs · count · logs · block log · lu · rfas · rfb · arb · rfc · lta · checkuser · socks)
- Saquarry (talk · contribs · count · logs · block log · lu · rfa · rfb · arb · rfc · lta · checkuser · socks)
- 88.161.129.43 (talk · contribs · count · WHOIS · RDNS · trace · RBLs • http • logs · block log · arb · rfc · lta · checkuser · socks)
- 76.120.173.40 (talk · contribs · count · WHOIS · RDNS · trace · RBLs • http • logs · block log · arb · rfc · lta · checkuser · socks)
- 24.3.180.166 (talk · contribs · count · WHOIS · RDNS · trace · RBLs • http • logs · block log · arb · rfc · lta · checkuser · socks)
What's going on?
There is some debate about which last name, if any, should be included on the Silent Hill 3 summary section of the Silent Hill page. This has resulted in a vigorous edit war and has produced pages of talk page arguments. Users Thaddius (talk · contribs), Waka (talk · contribs) (that's me), Lenin and McCarthy (talk · contribs), Sherwood-Nightshade (talk · contribs), Marasmusine (talk · contribs), Saquarry (talk · contribs), and 88.161.129.43 (talk) have argued that sources indicating that the full name Silent Hill 3's protagonist is Heather Morris are insufficient, and that the page should not be changed to include the name "Morris." Fragments of Jade (talk · contribs), 76.120.173.40 (talk), and 24.3.180.166 (talk) argue that "Morris" is the correct name and that inclusion on the page is required. Contradictory sources have been provided, and two attempts at compromise (listing only "Heather", with no last name, and using a footnote to describe the contention) have been rejected by Fragments of Jade (talk · contribs). At this point we've lost all hope of good faith, accusations of sock puppetry are flying, and no common ground is in sight.
What would you like to change about that?
I would like a third party to weigh in on the dispute and give their opinion. I would like users who are not aware of Wikipedia policies (or are in obvious violation) to be reminded of those policies by a nonpartisan third party. Mostly, I want the edit wars to stop and the page to stabilize.
Mediator notes
- Case submitted. waka (talk) 04:03, 3 July 2008 (UTC)
- Case Opened. Reccommendation Made. Awaiting response of involved parties. Launchpad_72 09:52, 8 July 2008 (UTC)
- Case tentatively resolved. Awaiting response from all involved parties. Launchpad_72 06:40, 9 July 2008 (UTC)
- The arguments have started again. I have to go play disaster control. Launchpad_72 01:54, 11 July 2008 (UTC)
- Oldbie stepping in to assist. ;) - The Prophet Wizard of the Crayon Cake 17:19, 15 July 2008 (UTC)
Administrative notes
Launchpad_72 says there seems to be a bit of he-said-she-said going on in the discussion. Launchpad_72 09:52, 8 July 2008 (UTC) Launchpad_72 says the discussion since my last check-in seems to have become very civil. Launchpad_72 06:40, 9 July 2008 (UTC) Launchpad_72 says so much for my last comment. I've gotta go put out fires. Launchpad_72 01:54, 11 July 2008 (UTC)
Sources
This section centralizes all of our information into one location for easy reference.
Information that supports "Heather"
Put sources that would seem to verify that Heather has no last name, or that her last name is not verifiable by any canonical source.
- She is referred to only as "Heather" in the game Silent Hill 3. Her last name is never written or spoken within the game itself.
- In Douglas' notebook he mentions that Cheryl started "Using [the] alias 'Heather'" and that she does so soon after the events of SH1. No last name is given as part of the alias and Harry is never mentioned as taking on a different first or last name either.
- The Official European SH3 Website lists her name as 'Heather' with no last name on each language's site.
- The Official Japanese SH3 Website only calls her 'Heather'.
- Translated Memories calls her simply 'Heather' while other characters are given last names.
- The European boxart calls her 'Heather'.
- The Japanese boxart calls her 'Heather'.
Information that supports "Heather Morris"
Put sources that would seem to verify that Heather's last name is officially Heather Morris.
- Fragments of Jade claims to have received a response to an e-mail they sent to Konami USA confirming last name for all English releases ("Thank you for contacting Konami Support. At this time, we can only confirm that for all english releases of Silent Hill 3 her name is Heather Morris."), although the validity of this e-mail is in question and cannot be confirmed. This also qualifies as original research and cannot be included in Wikipedia. (Jade should fill in the details, i.e. e-mail header)
- Unnamed documentary where last name is mentioned as 'Morris'.
- Mr. 88 thinks that FoJ might be referring to this documentary. There 'Heather Morris' is mentioned in it (at 11:49 in the link provided), but it's clear that they're referring to the voice actress, not the protagonist. Assuming this is the documentary FoJ is referring to, this may not be proof at all. (Jade should verify that this is the documentary she was talking about)
- The North American boxart calls her 'Heather Morris'.
- Gamer's Hell have a quote from Wilson Cheng, the Product Manager at Konami of America, Inc. where he states that the character's name is 'Heather Morris'.
Miscellaneous sources
Anything that falls into none of the above categories but is still relevant goes here.
- As we learn at the very last moment of the game, this character's real name is "Cheryl." This makes her the daughter of the protagonist in the first Silent Hill, Harry Mason. However, no last name is ever assigned to Heather/Cheryl herself.
- Because it is revealed that she is the daughter of Harry Mason, this has led some fans to believe that 'Mason' is her last name, and, in turn, to disagreements between Mason and Morris supporters in the past on the Silent Hill 3 and Heather (Silent Hill) (now redirected to Alessa Gillespie) pages, and spurred the recent edit war on the Silent Hill series overview page. In light of contradictory sources, it was suggested that, according to WP:NPOV, the last name be omitted to eliminate future edit wars.
- A quick google search shows that the general public is also confused as to her real last name. Mason Morris Both None.
- The Official US SH3 Website has been taken down.
- A Producer mentions that she used to be called Helen, but that they named her after the voice actress, Heather Morris. This is a vague statement that could mean either just the first name or the entire name. No way to be sure.
- A response to an email sent to Konami Europe by Thaddius states that her name is 'Mason', although the validity of this e-mail is in question and cannot be confirmed. This also qualifies as original research and cannot be included in Wikipedia.
Email from Konami Europe
E-mail from Konami Europe
I'm putting this here for the benefit of the list above. I received a response from Konami Europe regarding Heather's last name:
| “ | Re: [Ticket#2008070410000214] Support Anfrage From: Konami Support (en_support@konami-europe.net) Sent: July 16, 2008 9:13:38 AM To: [personal e-mail address removed] Dear customer, Thank you very much for contacting the Konami customer support team. The name of the main characters are Heather Mason and Douglas Cartland, more we don't say otherwise we would spoil the story of the game. Your Konami Support Team Konami Digital Entertainment GmbH Berner Str. 103-105 60437 Frankfurt am Main Germany Local Court of Frankfurt am Main: HRB Nr. 24990 Managing Director: Kunio Neo, Kazumi Kitaue/> |
” |
- Unfortunately the above is useless unless it includes ALL e-mail headers (received from/by servers, X- entries, message ID ... ALL headers. BMW(drive) 16:12, 16 July 2008 (UTC)
-
- Ok, but Wikipedia's formatting will wreak havoc with it:
X-Message-Delivery: Vj0zLjQuMDt1cz0wO2w9MDthPTA=
X-Message-Status: n:0
X-SID-PRA: Konami Support <en_support@konami-europe.net>
X-Message-Info: JGTYoYF78jHFai2KpgTjfjK5HgXworZu1TWR4Rq197adroIOEZ7l/JhHt1APZfLuNrWEv1rjg/Ujg1jQuXy1EL0mxEOWvXdA
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Subject: Re: [Ticket#2008070410000214] Support Anfrage
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Date: Wed, 16 Jul 2008 15:13:36 +0200
Message-ID: <1216214016.991085.546005554.86132.14@ocs.konami-europe.net>
To: [personal e-mail removed by thaddius]
From: Konami Support <en_support@konami-europe.net>
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Dear customer,
Thank you very much for contacting the Konami customer support team.
The name of the main characters are Heather Mason and Douglas Cartland, more
we don't say otherwise we would spoil the story of the game.
Your Konami Support Team
Konami Digital Entertainment GmbH
Berner Str. 103-105
60437 Frankfurt am Main
Germany
Local Court of Frankfurt am Main: HRB Nr. 24990
Managing Director: Kunio Neo, Kazumi Kitaue
[personal email removed by thaddius] schrieb:
> Spiel: Silent Hill 3
>
> Kategorie:
> Allgemeine Frage
>
> ----
> Name:
> Kage
>
> Frage:
> I'm just wondering what the last name of the protagonist is because there seem
> to be conflicting reports all over the internet. Any help would be
> appreciated.
>
> Thanks.
>
> User-IP-Adresse:
> [personal IP address removed by thaddius]
>
>
</
--Thaddius (talk) 16:15, 16 July 2008 (UTC)
This email is obviously fake. Evidence from the UK version already proves her name is "Heather Morris". Also, it's already been proven that there is no way her name could be "Heather Mason", as it's known both of them changed their names when they went into hiding.Fragments of Jade (talk) 19:13, 16 July 2008 (UTC)
-
- This email is obviously fake.
- ... because?
- Evidence from the UK version already proves her name is "Heather Morris".
- What evidence?
- it's already been proven that there is no way her name could be "Heather Mason", as it's known both of them changed their names when they went into hiding.
- While it's true it would be pretty dumb for her to keep the last name "Mason," it wouldn't be the first dumb detail in the plot... Not that I believe her last name to be "Mason." I personally stand by what the Japanese material say, i.e. "Heather" with no last name specified. 88.161.129.43 (talk) 19:51, 16 July 2008 (UTC)
I assure you it's real, FoJ. I've been saying that she didn't have a last name, why would I make up a fake email saying that it's 'Mason'? --Thaddius (talk) 20:02, 16 July 2008 (UTC)
- Also, look at the times in between when I first posted the e-mail and when BMW asked me to post the header (here's the comparison). Are you suggesting that it took me 6 minutes to create a fake header? I'm flattered that you think I can, but I assure you I can't. --Thaddius (talk) 20:07, 16 July 2008 (UTC)
- Those headers look valid. To verify, I'm going to email Konami myself. I personally don't give a shit what Heather's last name is, and thus have no motive to fake an email. This is still all original research, but it gives us an idea of what sources are creditable. --The Prophet Wizard of the Crayon Cake 20:45, 16 July 2008 (UTC)
I think that's all the 'evidence', aside from a link that FoJ or someone else had where someone from Konami USA called her 'Morris', and of course the headers for FoJ's e-mail. Most of the things up there are unencyclopedic and\or original research and can't be used in Wikipedia, and the stuff that is credible is contradictory. --Thaddius (talk) 11:16, 17 July 2008 (UTC)
Email to en_support@konami-europe.net by mediator
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Subject: Re: [Ticket#2008071710000075] Protagonist
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Dear customer,
Thank you very much for contacting the Konami customer support team.
As this email address is for online technical support only, we regret to
inform you, that we are unable to assist you with your inquiry.
Thank you very much for your understanding.
Your Konami Support Team
Konami Digital Entertainment GmbH
Berner Str. 103-105
60437 Frankfurt am Main
Germany
Local Court of Frankfurt am Main: HRB Nr. 24990
Managing Director: Kunio Neo, Kazumi Kitaue
[email removed] schrieb:
> A group of editors on Wikipedia are currently trying to improve the
> Silent Hill article, and would like to know what the official full
> name of the protagonist is.
>
> Thanks.
>
> --
> Everybody has a secret world inside of them. All of the people of the
> world, I mean everybody. No matter how dull and boring they are on the
> outside, inside them they've all got unimaginable, magnificent,
> wonderful, stupid, amazing worlds. Not just one world. Hundreds of
> them. Thousands maybe."
>
> - "The Sandman" (Neil Gaiman)
>
>
...Interesting. I might have worded it a bit too official-like. What now? (I need to sleep before I think about this; it's well beyond my bedtime) --The Prophet Wizard of the Crayon Cake 14:26, 17 July 2008 (UTC)
- Did you e-mail them directly? Judging by your e-mail siggy I think you did. I contacted them through a ticket service on their website. It then took them a coupla weeks to get back to me. These e-mails prove nothing though because there's no way to know if FoJ's or my e-mails are real. If you came back with the same response as mine someone would just accuse you and I of being in cahoots anyway. All the evidence compiled above proves one thing, the thing that I've been saying all along: people are confused as to what her last name is. This is why I wanted to take the neutral rout and not put a last name. For some reason someone finds that suggestion to be unreasonable. --Thaddius (talk) 14:43, 17 July 2008 (UTC)
- This sounds like sound reasoning. I'll also say that, if her last name is related to the plot of the game, it's generally good courtesy to omit spoilers and such from areas that aren't explicitly labeled as spoilers. Does everyone else agree? --The Prophet Wizard of the Crayon Cake 16:33, 17 July 2008 (UTC)
- By the way, the e-mail that I got back from Konami had virtually identical headers as well. Fragments Of Jade ... let's see yours please BMW(drive) 16:24, 17 July 2008 (UTC)
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